My card has been charged and I don't understand why.

Please note your deposit instalments are charged to your default card until the full amount of the required deposit has been collected regardless of whether you have already dropped off the vehicle. 

We may also charge your account for PCNs that cannot be appealed such as bus lane contraventions. For PCNs that can be appealed, we will transfer liability to your name and you may challenge them as you wish.

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