I have picked up the car and it’s making a funny noise. I suspect it has a mechanical fault. What do I do?

We’re sorry to hear about this inconvenience. Please call the owner of the car to discuss whether he is able to promptly fix the car. If the owner is unable or unwilling to assist, please email us on partners@joindrover.com. We will promptly get back to you with a solution and reimburse you for any driving time lost due to a mechanical fault.

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