The driver just called me to inform of an accident he just had. What do I do?

First, ask the driver if they have reported the accident to our insurance partner, Broker Direct. If not, please remind the driver to immediately (within 24 hours) notify Broker Direct of the accident. They can be reached on 01204 600 280. Their lines are open 24 hours, 7 days a week. . Once the incident has been reported to Broker Direct, please email us on partners@joindrover.com and we will contact you shortly to discuss next steps.

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